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By Beach Vacations
Welcome to the Beach Vacations Owner FAQ page. Here you will find answers to commonly asked questions about the Beach Vacation rental program.
What services will you provide for my vacation rental property?
Our management services include the marketing and promotion of your vacation rental unit by staff. You can access your Owner Portal on our website to view availability, monthly accounting of rental income, and related expenses. Our full-time housekeeping and maintenance services are available 7 days a week including supervisory departure clean inspections and routine maintenance inspections.
What are the management fees?
With the understanding that each property is unique, we have multiple management agreements designed for the specific property. Our fees are lower or competitive with other area management companies.
Do you provide maintenance?
Our team of trained maintenance technicians are available 7 days a week to respond to guest and owner service calls. We have trusted relationships with local vendors for any large repairs needed in your rental home. We will contact you prior to any repair costs that will exceed $200. This does not include your HVAC system repairs, if this repair exceeds $300.00, we will contact you first.
How long is the rental contract term?
The initial contract term is for one year, with automatic renewals on 12/31 annually. The agreement may be terminated with a minimum 30-day notice. Owners are required by South Carolina State Law to honor existing guest reservations for a period of not less than 90 days after termination of the management agreement if existing reservations cannot be relocated to other accommodations.
What is your accounting cycle? How do I get paid for my rentals?
Each month, owners are provided with an account of income and expenses. Statements are available on your personal Owner Portal on our website, www.beach-vacation.com We recommend you set up direct deposit for the quickest and easiest access to your rental proceeds.
How do you promote and advertise my rental(s)?
We lead the way in marketing to prospective guests looking for vacation rentals in the Myrtle beach area. With an aggressive marketing budget, our in-house marketing team deploys a variety of comprehensive marketing campaigns annually through Google & Bing PPC ads, email marketing, social media, print media, and the leading third-party booking channels in the world (Priceline, Expedia, Travelocity, Hotwire, Air BNB, VRBO, Orbitz and others. We also maintain a prominent social media campaign with over 37,000 "likes" and "followers" on Facebook.
How do you establish nightly rates and other rental policies?
Our leading revenue management team focuses on a dynamic rate yielding system. Determining the best way to maximize your rate has many factors such as market trends, local functions, number of bedrooms & bathrooms, location, and historical data for comparable units. In a condo environment you will see many different ADRs (Average Daily Rates) due to this dynamic yielding. Meaning, we will adjust the daily rate of your unit based on supply and demand. We feel this is the best way to optimize the most intelligent rate for your property.
Will my rental be included in any special promotion programs?
We may offer special packages for your property to achieve more revenue. Examples include promotions such as: one free night on a multi-night stay, golf packages, beach retreat packages, etc. We may also use up to five nights per year on a complimentary basis for promotional purposes. These nights are used when the property would otherwise be vacant.