Beach Vacations Guest FAQs

Frequently Asked Questions

Welcome to the Beach Vacations FAQ page. Here you will find answers to commonly asked questions about Beach Vacations located in Myrtle Beach & North Myrtle Beach, SC. If you have any additional questions please don’t hesitate to contact our dedicated team of vacation specialists.

Beach Vacations is a full-service property management solution created by property owners, for property owners. Our elevated property care program is created to adapt to your lifestyle through a simple and secure rental process. Beach Vacations offers exceptional service and standards, expert revenue management, contactless technology and value-driven marketing.  

Beach Vacations delivers freedom and flexibility with a contactless guest experience, followed by a simple and secure rental process. Each rental and guest experience is supported by 24/7 maintenance and a local team ready to assist. 

Check in time is after 4:00 PM EST and check out time is before 10:00 AM EST. We cannot guarantee early check-in or late check-out requests. There will be a full day charge for unauthorized late check outs. All guests must be at least 21 years of age or accompanied by their parent(s) to check in.

Beach Vacations housekeeping service and standards maintain the highest cleanliness guidelines and safety precautions. In-depth inspections and linen service options follow. All of these services are compliant to the Beach Vacations Pledge.

The damage waiver fee covers non-negligent damage done to the unit. Intentional damage or damage due to negligence is not covered by this waiver. Damage done over the coverage offered by the waiver will result in charges to the credit card kept on file.

If you opt out of the Damage Waiver Fee, upon arrival we require a credit card preauthorization as a security deposit for all reservations. Stays of less than seven nights require a $100.00 deposit and stays of seven nights or more require a $250.00 deposit. After a departure inspection confirms no damage to your rental property this charge will expire within 5-7 days of departure. Cash deposits are accepted but are refunded via check that can take up to 4-6 weeks from departure.

Should you need to cancel, the policy is as follows:

  • The advance deposit is 100% refundable if a reservation is canceled up to 14 days prior to the scheduled arrival date.
  • Reservations canceled within 14 days of the arrival date can reallocate the advance deposit funds toward future dates within one year of the original stay dates. Please note that changes to the reservation will be subject to availability and any room rate differences.
  • Guests who do not arrive on their scheduled arrival date and fail to notify the resort of a change to their stay dates, therefore acknowledge forfeiture of advance deposit funds.
  • If a guest wishes to move their reservation, no extra charge will be made. Please note that changes to the reservation will be subject to availability and any rate differences.
  • For Monthly Rentals Only: All deposits are due at the time of booking. Full amount of the deposit is non-refundable. No changes to the dates of arrival are permitted within 30 days of arrival. Payment of full stay is required upon check in. There will be absolutely no refunds on early departures. Additional requirements for winter rentals do apply.

Your Health and Safety is of utmost importance, therefore, if the “Do Not Disturb” sign remains on your door for an extended period-of-time and we are unable to contact you, we may knock on your door and if no answer, enter your room to determine your well-being. Please understand it is not our intention to disturb guests during their vacation, however, we reserve the right to enter rooms to check on the safety and security of our guests and property as well as to perform maintenance and repairs.

For emergencies such as water leaks, fire, lockouts, etc., call 843-449-2400 and press option 3 before 9:00pm. After 9:00pm, please call 843-913-1774. Non-emergency calls will be addressed the next day.

Yes, all our properties are non-smoking. Smoking is permitted outside the units. However, please be mindful of ash and litter caused by cigarette butts.

Pets are NOT allowed in any vacation rental on our program. There will be a $250.00 fine for evidence of a pet in any room.

Motorcycles, trailers, recreational vehicles are not permitted on property.

Each bathroom will get a roll of toilet paper, 2 bars of soap and 1 bottle each of shampoo and lotion. The kitchens will have a roll of paper towels and 2 packs of dishwasher detergent.

Due to the large area our staff must cover, we cannot guarantee being able to replenish every request for restocking toiletries. There are several area grocery stores within a very short drive, and we suggest guests purchase what they need above the initial setup.

Each unit is stocked with four towels and two washcloths per bedroom (ex: three bedroom units receive twelve towels and six washcloths).

The majority of our rentals are equipped with washers and dryers, and you will be able to launder your own linens.

Not all units are guaranteed to have WiFi, but passwords and network info are located on the router. Typically this is located near the TV in the living room. The Barefoot Yacht Club and North Tower have open networks and can be accessed by all guests.

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FALL: NOW - DEC 2, 2022
One (1) Complimentary Adult Ticket At The Following Locations For A Value of Over $150 Per Reservation!
  • Myrtle Beach Watersports   • Wonderworks Museum   • Broadway Grand Prix   • The Simpsons in 4D
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WINTER: DEC 3 - MAR 3, 2023
One (1) Complimentary Adult Ticket At The Following Locations For A Value of Over $100 Per Reservation!
  • Hollywood Wax Museum   • SkyWheel   • Top Golf   • Tanger Outlets
Read More
SPRING: MAR 4 - JUN 2, 2023
One (1) Complimentary Adult Ticket At The Following Locations For A Value of Over $100 Per Reservation!
  • Broadway Grand Prix   • The Simpsons in 4D   • Brookgreen Gardens   • Miniature Golf
Read More
One (1) Complimentary Adult Ticket At The Following Locations For A Value of Over $150 Per Reservation!
Just because it’s Summer doesn’t mean the fun has to end. Our local attractions are guaranteed to keep you and your family entertained no matter the season. Check back with us soon for our Summer rewards.
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